Service portfolio
Every engagement defines the selected work, deliverables, cadence, access requirements, and decision authority in writing.
01
Consistent operating standards, accountable leadership, and visible follow-through.
02
Continuous readiness, controlled policies, reliable audits, and disciplined corrective action.
03
Safer, more consistent resident-care processes and documentation.
04
Visible training needs, current records, and closed competency gaps.
05
Stronger inquiry, referral, admissions, and census-management discipline.
Scope boundaries
Facility finances, payroll, billing, collections, banking, bookkeeping, accounts payable, accounts receivable, budgeting, financial statements, or taxes.
Except for support recruiting, evaluating, selecting, and onboarding the facility manager or Executive Director, Iva-Holly does not recruit or hire facility personnel. The facility remains the employer and retains final hiring authority.
Discipline, termination, compensation, staff scheduling, shift coverage, or responsibility for staffing levels.
Legal, accounting, architecture, engineering, diagnosis, prescribing, or other separately licensed professional work.
Guarantees of licensure, survey results, occupancy, revenue, profitability, or resident outcomes.
